Terms and Conditions cair33 —
Complete Platform Usage Guide

These Terms and Conditions ("Agreement") govern your use of the cair33 platform, including the website, mobile app, and all services provided by cair33. By accessing or using any part of our platform, you automatically agree to comply with and be fully bound by this Agreement.

If you do not agree with any part of these Terms and Conditions, you are advised not to use cair33 services. Continued use following any amendment to the terms constitutes acceptance of those changes.

This Agreement complements and is read together with cair33's Privacy Policy and Responsible Gaming Policy, all of which form the complete agreement between you and our platform.

To be eligible for cair33 services, you must meet all of the following requirements without exception:

• At least 18 years old on the account registration date.
• Registering under your own name and not on behalf of any third party.
• Not on any self-exclusion list or prohibition list issued by any relevant regulatory authority.
• Possess full legal capacity to enter into a legally binding agreement under applicable local law.
• Not representing the interests of another party or acting as an agent in any capacity while using the platform.

Cair33 employs standard Know Your Customer (KYC) identity verification methods to ensure all registered members are real individuals who meet the age requirements. This process is carried out to protect the interests of all members and to ensure the platform operates responsibly.

Each individual is only permitted to hold one (1) active account at cair33 at any one time. Registering more than one account — whether using a different name, email address, phone number, IP address, or payment method — is strictly prohibited.

Upon registration, you are required to provide accurate, complete, and current information. You are responsible for keeping your account information up to date should any changes occur. False or inaccurate information may result in your account being terminated without notice.

• Your account password is confidential and must not be shared with any party.
• You are responsible for all activity that occurs under your account.
• If you suspect your account has been accessed without authorisation, contact the cair33 support team immediately.
• Cair33 will never request your password via email, live chat, or any other communication channel.

Cair33 accepts a wide range of deposit methods commonly used by Malaysian players, including FPX bank transfers, Touch 'n Go eWallet, Boost, DuitNow QR, and crypto assets such as USDT, BTC, and ETH. All deposits are processed in Malaysian Ringgit (MYR), except for crypto transactions which are processed at the prevailing rate at the time of the transaction.

• The minimum deposit amount is RM 10 for e-wallet methods and RM 30 for bank transfers.
• Deposits are typically credited to your account within less than 1 minute after the transaction is confirmed.
• You may only deposit funds from a bank account or digital wallet registered in your own name.
• Deposits from third-party sources, credit cards not in your name, or any unrecognised payment method will be declined and returned.
• Cair33 reserves the right to request proof of ownership of the payment method should any doubt arise.

All deposits are final and cannot be reversed once processed. Should any technical issue occur during the deposit process, contact the cair33 support team within 24 hours with relevant proof of transaction.

Cair33 is committed to processing all valid withdrawal requests within the stipulated timeframe. Standard withdrawals are processed within 15 to 60 minutes for fully verified accounts.

• The minimum withdrawal is RM 30 for bank transfers and RM 20 for e-wallets.
• All withdrawals must be made to a bank account or digital wallet registered in the same member's name.
• The standard daily withdrawal limit is RM 50,000 and may be increased for the highest-tier VIP members.
• Withdrawals from bonus balances are subject to rollover requirements that must be met before the withdrawal can be processed.
• In certain circumstances, cair33 reserves the right to request additional supporting documents before approving large withdrawal requests.

If a withdrawal is not received within the stated timeframe, please contact cair33 customer support via 24/7 live chat. Our team will investigate and resolve the issue as promptly as possible.

Cair33 offers a wide variety of bonuses and promotions from time to time, including welcome bonuses, weekly cashback, reload bonuses, referral bonuses, and special offers for major sporting events. Each bonus has its own specific terms stated on the respective promotions page.

• All bonuses are subject to rollover requirements that must be fulfilled before any withdrawal from the bonus balance is permitted.
• Rollover is calculated based on the bonus amount received, not the deposit. The rollover requirement is clearly stated in each offer.
• Bonuses cannot be combined with other offers unless explicitly stated otherwise.
• Cair33 reserves the right to void bonuses obtained through fraudulent means, system abuse, or breach of terms.
• Bonuses will expire if not used within the period specified in the terms of the relevant offer.
• Members found opening multiple accounts to claim bonuses will forfeit all bonuses and their account balances.

All games offered on cair33 use a Random Number Generator (RNG) that has been independently audited by a recognised third party to ensure fairness and transparency. The outcome of all games is final and cannot be disputed once settled.

• Confirmed wagers recorded in the system cannot be cancelled by members.
• In the event of a technical disruption during gameplay, cair33 will use system records to determine the valid outcome.
• Wagers placed using funds obtained unlawfully or through fraud will be voided.
• The use of automation software, bots, or any method that manipulates the gaming system is strictly prohibited.
• Cair33 reserves the right to void winnings obtained through exploitation of technical errors or system vulnerabilities.

For sports betting, the odds displayed are the current odds at the time the bet is placed. Any odds changes after a bet is confirmed will not affect existing bets, except in situations where a match is postponed, cancelled, or has its format altered.

Cair33 provides a safe, fair, and enjoyable gaming environment for all members. To maintain these standards, all members are required to comply with the following conduct guidelines when using the platform:

• The use of abusive, threatening, or demeaning language when interacting with the support team or other members is strictly prohibited.
• Attempting to access another member's account or any restricted area of the platform is strictly prohibited.
• Sharing your login credentials with any party or allowing others to use your account is strictly prohibited.
• Making false claims, unfounded complaints, or irresponsibly defaming cair33 is strictly prohibited.
• Any action intended to manipulate game outcomes or the payment system is strictly prohibited.

Violation of any of these guidelines may result in temporary account suspension, forfeiture of wins, or permanent account termination depending on the severity of the violation.

Cair33 reserves the right to suspend or close any member account at any time with or without prior notice if there is evidence or reasonable suspicion that:

• The member has violated any part of these Terms and Conditions.
• Information provided during registration is false or misleading.
• The account is involved in fraudulent activity, money laundering, or any other illegal activity.
• Multiple accounts have been opened by the same individual.
• There is a request from the relevant authorities to suspend or close the account.

Members may also request to close their own account at any time by contacting the cair33 support team. Prior to closure, all outstanding rollover requirements must be fulfilled and any valid remaining balance will be returned via the original payment method.

Cair33 provides its platform "as is" and makes no express or implied warranties regarding continuous availability, accuracy of information, or suitability of the platform for any particular purpose. To the extent permitted by applicable law:

• Cair33 is not liable for any losses resulting from technical service disruptions, network failures, or factors beyond our control.
• Cair33 is not liable for any indirect, consequential, or special losses incurred by members.
• Cair33's maximum total liability to any member under any circumstances shall not exceed the net deposit amount made by that member in the 30 days preceding the liability claim.
• Cair33 is not responsible for any taxes, duties, or financial obligations arising from members' wins under applicable local laws.

Cair33 takes the privacy and security of all members' personal data seriously. All information you provide to us is processed in accordance with cair33's Privacy Policy, which can be found at our Privacy Policy page.

• Your personal data is collected solely for the purposes of identity verification, transaction processing, fraud prevention, and service improvement.
• Cair33 uses 256-bit SSL encryption to protect all data transmission between your device and our servers.
• Cair33 will not sell, rent, or transfer your personal data to third parties without your consent, except where required by law.
• You have the right to request access to, correction of, or deletion of your personal data by contacting our support team.

Cair33 reserves the right to amend, update, or replace these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically to ensure you are always aware of the latest version of this Agreement.

Any material changes to these Terms and Conditions will be communicated to members via a notice displayed on the platform or by registered email. Continued use of the cair33 platform after any such changes are sent or displayed constitutes your acceptance of the amended terms.

These Terms and Conditions and all matters arising from them are governed and interpreted in accordance with applicable law. Any dispute that cannot be resolved amicably between a member and cair33 will be referred to binding arbitration in accordance with the rules set by the relevant arbitration body.